Quote “You’ve got to start with the customer experience and work back toward the technology- not the other way around.”- Steve Jobs 💯 Framework // Concept // Mental Model TLDR; 😎 Define the persona 🥅 Identify the user’s goals 🚗 Map out the steps of the user’s journey
Week 13 - User Journey Map
Week 13 - User Journey Map
Week 13 - User Journey Map
Quote “You’ve got to start with the customer experience and work back toward the technology- not the other way around.”- Steve Jobs 💯 Framework // Concept // Mental Model TLDR; 😎 Define the persona 🥅 Identify the user’s goals 🚗 Map out the steps of the user’s journey